Here's just one of the lovely notes I've received from my clients. 

Dear Joan,

My mother, sister and I thank you so much for the outstanding job you did in selling our apartment in Delray Beach.  As we are out-of-towners owners, we completely relied on your honesty, judgment and expertise and you did not fail us in the process every step along the way.  From correctly pricing the property on through the many phases of its showing, negotiation, inspection, etc. -- until finally the closing – we had no doubts you were on our side and looking out for our best interests.

Further, not only did you suggest and advise us on the small improvements that needed to be made to the property in order to bring in a selling price that went beyond our expectations, but your choice of vendors and your supervision of them certainly made the transaction trouble-free on us. 

Again, Joan, the family is very grateful for your efforts and you can certainly expect many referrals from us in the future.

Sincerely,

E. D.